Sometimes it’s easy to overestimate the change we hope technology can bring. But at one agency, automation and containerization proved to meet the mark.
In order for us to create a government that serves the public, we have to first understand what our constituents, citizens and residents need.
Innovation can help agencies meet the public’s demands and accomplish their missions with more agility, creativity and flexibility.
When crises arise, governments have demonstrated a tremendous capacity to respond. So why do we wait until then to fix problems we know exist?
Playbooks are familiar territory for sports teams and agencies alike. As basketball teams have trotted out motion – instead of isolation – offenses, agencies have taken a page of the same principle: that all parts of IT should be moving in unison.
“The first wave of COVID-19 has shown us how agencies need to invest in shifting away from reactive customer experience to proactively offering digital solutions.”
Zero trust protects agencies by making access control decisions on a fine-grained and informed basis.
An expert explained three ways agencies can create innovative transit systems using current and emerging communications technology.
The COVID-19 pandemic has challenged agencies to innovate, pivot and scale at an unprecedented speed while imagining new ways of working.
For all the success that agencies have had with cloud computing, many experts say that the original clouds did not realize the full potential of cloud computing.