Leadership

5 Leadership Lessons from the IRS Scandal – Plus Your Memorial Day Reads!

Almost two weeks have passed since the Internal Revenue Service first publicly admitted to singling out conservative groups. What we know: In short, the IRS targeted certain conservative groups seeking tax-exempt status for extra scrutiny at beginning in 2010, according to an inspector general’s report. Lois G. Lerner, the agency official who oversees tax-exempt groups,Read… Read more »

Time Is Money

Benjamin Franklin famously said that “time is money.” But does government know how to implement this maxim seriously? Now there is a new study that shows how they can do it! Last week, President Obama signed a memo directing agencies to modernize their construction permitting and review processes in order to: “advance the goal ofRead… Read more »

Fire the C Team

The last month I’ve given a talk entitled “Do More with Less”in a number of cities across the country. In the talk, I offer 13 ways agencies can “Do More with Less.” What’s interesting is the #1 most popular idea I present is always “Fire the C Team” My simple thinking is this: We canRead… Read more »

Innovation: Inside the Brain

Breakthrough, disruptive innovations do not happen every day and in general are not the daily focus of innovation at organizations. In his book “The Innovator’s Dilemma,”Harvard Business School professor Clayton M. Christensen coined the phrase disruptive technology to describe an innovation that displaces an established technology. He acknowledges that most innovation in organizations is “sustaining”Read… Read more »

The Case for Government Cooperation: Capital Bikeshare

Federal, State, and Local Governments Working Together When the Private Sector Falls Short As Ira Koretsky shared in his blog post today, Bike to Work Day was May 17th. In the post, he noted that the event attracted a record-breaking number of participants with over 14,500 registered riders from the greater Washington Area. That’s aboutRead… Read more »

Ask 5 People A Question, Get 5 Different Answers – Army Finds A Solution With EMDS

Turning data into decisions, it sounds obvious but for large organizations compiling, formatting and interpreting vast amounts of data can be almost impossible. But Army Lieutenant Colonel Bobby Saxon and his team have created a system that does just that for the Army. It’s called Enterprise Management Decision Support System (EMDS). For his work Lt.Read… Read more »

The Phone and Work

Back in the old days – the receptionist would tell a visitor: Oh, he’s not busy – he’s on the phone! ‘Doing business’ then was meeting with others, writing correspondence, or compiling proposals and reports. Early on, the phone was more novelty than tool – it was seen by many as personal entertainment with aRead… Read more »