Reimagine Mainframe Modernization With Machine Learning
Outdated systems can stifle innovation and frustrate users. But with machine learning, organizations can streamline their operations and implement a more user-centric approach.
IT Modernization
How to Improve Security Through Modern Identity Management
A patchwork of legacy identity management systems can lead to security gaps and provide an uneven user experience. Here’s how a modern system can overcome those limitations and provide greater flexibility and more granular controls.
Providing Digital Forms for 24/7 Service
Government agencies need to make their processes and services accessible to all, but outdated processes can get in the way. Paperwork “can often be inaccessible if it is not clearly written in plain language; if translated versions are unavailable; if it does not consider the needs of people with specific vision, auditory, or cognitive impairments;Read… Read more »
Delivering Impactful Services
In today’s era of rapidly changing customer expectations, there are three primary ways that agencies using legacy approaches can fail to meet their constituent’s needs: The solution? Moving beyond a traditional customer service framework with a suite of technologies strategically implemented by using human-centered design (HCD). This approach leverages data-driven insights to understand the customerRead… Read more »
A Data-Centric Approach to Cyber Resilience
According to a study released by Cyber Threat Intelligence Integration Center, the number of ransomware attack claims worldwide in 2023, rose 73% as compared with 2022. Ransomware and other threats are showing no signs of letting up. If anything, bad actors are more determined, using artificial intelligence and machine learning to aid in their effortsRead… Read more »
An Open Source Platform Helps Achieve Zero-Trust Security
A commercial open source database management system empowers agencies to bring to bear the tools of zero trust across their mission-critical data estate.
Modernization For — and With — AI
You can’t have an AI strategy without a data strategy, says Matthew Rose of Snowflake. To be ready for AI, you need an ecosystem for data.
The Impact of Robotic Process Automation
Robotic process automation (RPA) can be a transformative tool in government operations. Take a look at some best practices for agencies deploying RPA.
Thinking Through Your Modernization Journey
Modernization can improve your agency’s service delivery, but while you upgrade your tech and processes, you can’t forget about security. As you make your services more accessible online for your constituents, unfortunately, it can also open the door to cyber criminals. That means you must implement security measures that protects sensitive data from unauthorized access.Read… Read more »
The Role of AI in Modernizing IT Governance for Government Agencies
In today’s digital landscape, government agencies must prioritize effective IT governance to ensure transparency, security, and efficiency in managing IT assets. Integrating AI into IT governance frameworks can significantly enhance these processes, optimizing IT investments and bolstering public trust.