5 Biggest CX Barriers Unveiled
This is a quick recap of the December 12 CX CoP session.
Professional Development
The Impact of a Multi-Generational Workplace
Mika Cross, Workplace Transformation Strategist, and Jeffrey Vargas, President and CEO of Generationology, LLC, discuss a multi-generational workforce in this edition of “Management Minutes with Mika.”
December Online Training Opportunities
Take a look at the diverse December online training opportunities at GovLoop.
Introducing the CX Community of Practice
Learn more about our newest Community of Practice, geared around supporting government employees who are delivering CX.
Have an Effective One-on-One
This blog covers how to effectively have a one-on-one meeting.
Innovations in Data: Give People Time to Figure Things Out
Sometimes, the best thing a leader can do is let employees work things out for themselves, especially when it comes to data-related issues.
Conversations With CXOs: Andrea Fletcher
Government leaders have a lot to teach us, no matter where we are in government. Here are lessons learned from CMS’ Chief Digital Strategy Officers regarding management, instilling a feeling of belonging in the workforce and responding to evolving tech.
Pitch to Win: Making Your Proposals Successful
Innovation starts with ideas, and you’ve got plenty of good ones. But getting them across to decision-makers can seem daunting. It doesn’t need to be. Giving a good pitch involves techniques and skills that you can learn and practice. We asked two innovation experts to share what works. Choose Winning Ideas “You’re not going toRead… Read more »
How to Support Your Team’s Well-being
Read this recap to learn how supervisors can promote well-being in their teams.
November Online Training Opportunities
Check out and register for November’s online training opportunities.