Tech

Introduction to Public Sector Digital Engagement LONDON & SE

Thursday 20th October 2011 Feedback from previous Digital Engagement workshop The workshop provided me with a better understanding of the advantages & pitfalls of social media – Tourism Development Officer, Ceredigion County Council The workshop was informative and lent itself well to interaction with well thought out activities – PR Officer, Coleg Morgannwg Useful insightsRead… Read more »

We The People: First Look II

Yesterday’s first look at We the People was cut short since the site was experiencing performance or maintenance issues. Today, it’s back online again. Time to continue our review. First, a few screenshots: More first impressions: Petition detail pages use infinite scrolling to expose list of people who have signed the petition (infinite scrolling allowsRead… Read more »

WMATA launches online reload feature for SmarTrip cards

Washington Metropolitan Area Transit Authority (DC) customers now have the option to add value to their SmarTrip cards online. The launch follows a successful trial with about 150,000 riders. “Customers can now go online rather than getting in line,” said general manager and CEO Richard Sarles in a statement. “This is the latest — butRead… Read more »

MTA to roll out wireless service at selected subway stations

Next Tuesday, the Metropolitan Transportation Authority (NY) is inaugurating wireless service at four subway stations in the Chelsea section of Manhattan. Riders with AT&T and T-Mobile devices will have access throughout the stations , but subscribers on other networks (including Verizon) are out of luck for now. Service will not be provided on trains orRead… Read more »

Top 10 tips for promoting channel shift

In July I presented at the SOCITM Building Perfect Council Websites 11 (BPCW11) in London on the topic of Channel Shift. The presentation was entitled “Is Developing Channels more Important than Promoting Shift?” Although the event was aimed primarily at Local Government, many of the concepts I presented are relevant to both Central and GovernmentRead… Read more »

A PICNIC in Amsterdam

Once a year Amsterdam plays host to the creators of urban design, technology, art, and science for the annual 3-day PICNIC Festival. I just returned from this amazing festival. A few months ago Bonnie from iStrategy Labs invited me to speak at PICNIC, and I wasn’t quite sure what to expect, but I was excited.Read… Read more »

Social Media: Resources for Beginners

I was just asked “should I take this class on social media.” Here’s my somewhat complex answer to what seems like a simple question. Like any new field, learning how to use social media well isn’t a matter of taking one class, but rather of learning a variety of skills and mental models, and thenRead… Read more »

Cuomo launches transparency website

In an effort to increase his office’s transparency, Governor Cuomo of New York launched a new transparency website today called CitizenConnects. The website is meant to provide information about the Governor’s activities and will also offer online townhalls and live chats with the Governor. The Governor will be holding weekly live chats through the websiteRead… Read more »

Do You Use Data? Register Now For Hadoop World 2011 To Help Create The Future

I’ll be attending Hadoop World Nov 8 and 9 in NYC and hope to see you there. This is the place to be to learn how new approaches, technologies and solutions can help address challenges facing enterprises of all sorts, especially the federal enterprise. We will be announcing the winner of the 2011 Government BigRead… Read more »

Fixmo Sentinel: Manage Your Mobile Risk

Photo credit Fixmo.com As recently pointed out by Crucial Point‘s Adam Elkus in the blog Mobile Risk Management: Welcome to the Jungle, organizations today need be aware of the risks they open themselves up to when they deploy mobile solutions. Whether it be an iOS, Android, or Blackberry device, there are vulnerabilities in each ofRead… Read more »