Look for Talent Upstream
Increasing your cyber workforce may mean revisiting your requirements. Agencies should prioritize candidates with potential to develop skills.
Increasing your cyber workforce may mean revisiting your requirements. Agencies should prioritize candidates with potential to develop skills.
Accessibility doesn’t just improve engagement for constituents with identified disabilities. It also helps make resources more available to everyone.
Open your agency to diverse voices by developing your own.
With one of the most diverse workforces in government, the Department of Homeland Security emphasizes recruitment and retention.
The public-sector workforce is undergoing a revolution, said the director of the U.S. Office of Personnel Management during GovLoop’s recent NextGen virtual summit. Her agency is doing specific things to attract and retain young talent that often have little interest in government work.
Data analytics, in simple terms, can be compared to doing a jigsaw puzzle: The automated analytic tools make much quicker sense of 1,000 random puzzle pieces than a human ever could. But the shift to data analytics requires some planning.
“Reporting the data on disproportionality is a starting point for the conversation. It is not an ending point.”
In customer experience management, one way to improve inclusion and increase trust is to consider overlooked or underserved individuals. Here are a few practices for CX professionals and federal leaders who want to foster inclusivity as they improve customer experience.
Wayne County, Michigan, is approaching its budget and modernization plans to ensure the most positive and lasting impact.
Agencies may not be able to compete with industry on salaries, but they can attract talent by creating an environment developers love.