Standing Together Through Shutdown Uncertainty
With a federal government shutdown on the horizon, GovLoop’s General Manager & Vice President Doug Mashkuri offers a few words of support, and links to helpful resources.
Workplace
How Empathy Can Improve CX
In virtually every aspect of life, a little empathy can go a long way. This is especially true when we think about how government agencies and their employees interact with constituents. Services, apps, processes, forms, and outreach — core elements of CX programs — can all be improved when approached with an empathetic mindset. ReadRead… Read more »
Engaging an Unengaged Team
As the dog days of summer roll in, you might notice your team being a little slower to respond, or maybe a bit checked out during meetings. This dip in engagement is quite common this time of year, but as supervisors, it is essential to manage and support the team’s productivity and output. So howRead… Read more »
September’s Online Training Schedule
School is back in session, and kids aren’t the only ones who’ll have the opportunity to learn new things this month. September’s online training line-up is ready, and we’ve got topics to pique your interest; from acquiring softer skillsets like including empathy in CX to learning the latest data security strategies. Take a look atRead… Read more »
MEI — Or Just MEH?
EO 14173 will transform workplace culture. These strategies elevate merit, excellence, and initiative over popularity, mediocrity, and complacency.
Practical Advice for Navigating the Age of AI: Finding Your Footing on Terra Incognita
While the AI-driven future if fraught with unknowns, you can still prepare — and you’ll be better off if you do.
How to Lead With Emotional Intelligence When Everything Feels Urgent
In high-stakes leadership, urgency is constant, but emotional intelligence helps you respond with clarity, not chaos, and lead with impact.
Hiring Smarter Under Constraints: How Federal People Leaders Can Build Strategic Teams Amid a Freeze
Investing in your people — through training, mentoring, and innovative team-building — is always important, even during a hiring freeze. Here’s how to equip your team with the skills it needs.
Building a Better Meeting
Learn seven steps to construct effective meetings that will engage your participants and yield better outcomes.
Zen and the Art of Government Maintenance: Lessons From Agile Nations
How Estonia, Singapore, and the UAE are sprinting toward frictionless governance, while others are still debugging 1990s workflows one legacy system at a time.