Every community has a physical infrastructure – the streets and roads and sewer lines that connect buildings and allow cities to buzz and grow. But every place also has a civic infrastructure: the social connections, decision-making processes, and formal and informal networks that allow residents to solve problems, work together, and build a thriving community.Read… Read more »
Telecommuting is a great option for the agency and the employee. It can improve continuity of operations and morale. There are cautions, however, as shown in a recent article from the MIT Sloan Management Review. What I took away was adivce for when you are telecommuting Stay in touch when you are out of theRead… Read more »
I decided I was going to read a book a week for a year, here’s a quick review of this week’s book. You can see the ongoing list here. Basic Info The Paradox Of Choice: Why More Is Less by Barry Schwartz Why I read it It’s been lingering on my “to read” list sinceRead… Read more »
Businesses understand the importance of making interactions with customers as easy as possible. Most local governments have a long way to go as far as improving their approach to customer service. Recognizing that government is complicated, New York City Mayor Michael Bloomberg has launched a Business Customer Service Initiative to make it easier for businessesRead… Read more »
For the week ending June 23, 2012 A combination of strategy and tactics posts and discussions graced the Govloop project management community this week, click through and catch up on what you’ve missed. Remember to start new discussions yourself by asking your most pressing questions here with the tag “project management” including the quotes. GainingRead… Read more »
Australia has been at the forefront of social media use by government agencies for a few years now (though don’t tell them I said so or they might get complacent). However I think this is possibly a world first. The Australian Bureau of Statistics (ABS) yesterday released the first tranche of results from Australia’s 2011Read… Read more »
Three months ago, I made a huge change in my life. After eight years as a government consultant in DC, I picked up my family and moved to Chicago to work at Cramer-Krasselt. I went from DC to Chicago, from consulting to PR, from government clients to big brands, from the suburbs to the city,Read… Read more »
After commuting back and forth from the SF Bay Area for three months, I’m just getting settled down in Los Angeles with my family. I’m down in SoCal to continue growing my startup, NationBuilder, which is based in downtown LA. Getting settled means I’m doing a lot more thinking about where we’re going next withRead… Read more »
Last week was a bit of a rollercoaster ride for the stock market as we saw strong gains early in the week, a big sell-off in the middle of the week, and another rally on Friday. Greece, Spain, economic data, and some bank downgrades helped shape the action. Here are the TSP fund returns forRead… Read more »
By Joseph Semsar, Associate Consultant Five months ago, Associate Consultant Sam Williford and I began working on a study, funded by the Annie E. Casey Foundation, to identify truly effective employer-driven job training programs. Yesterday, June 18th — after consulting over 450 reports, articles, and case studies, interviewing over 20 workforce development experts, and, lastly,Read… Read more »