The Power of Communication
Communication is considered a vital “soft skill” in the workplace — one of the most challenging skills to wield effectively. Why is it so important? And how can it improve an agency’s internal customer service?
Navigating the Increasing Integration of Artificial Intelligence in the Workforce
By pairing AI implementation with human-centered strategies, organizations can harness innovation while retaining talent and preparing their teams for the future. Here’s how.
Lessons Learned in Team Cohesion: The “Severance” TV Show
Team cohesion helps build a collaborative, effective, goals-driven workforce. Here are four team-cohesion concepts practiced by “Severance” TV show characters.
How to Analyze Survey Responses
There are multiple ways to analyze survey results, and some types of graphs (e.g., pie versus bar) may be more helpful than others.
Living the Values of Public Service Recognition Week Amidst Change
Public Service Recognition Week is an important opportunity to recognize and value public servants across the country, particularly during times of change. Here are tips on navigating the evolving work environment together.
Backing Up Data Alone Won’t Protect Federal Systems From Ransomware
Data backups are not enough to protect agencies from ransomware attacks. Rather, agencies must strengthen their cyber resiliency and adopt zero-trust strategies that help ensure the integrity and security of sensitive data.
Mindset Magic — A Practical Way to Change Your Mind
Your mindset significantly influences your actions and experiences. But how do you literally change your mind? Here are some steps to try.
Good Data Is Consistent and Fit for Purpose
Good data drives sound business decisions and helps achieve goals, but it is surprisingly difficult for organizations to achieve.
Culture as a Risk Control: Embedding Trust and Security Into Team DNA
Your best firewall might be sitting two cubicles down. Here’s how to make cybersecurity everyone’s business.
The Goal isn’t Culture Change!
Sometimes, organizational culture can be like a cow path — worn into a groove whether it’s the best way to get where you’re going or not.