Digital Services For a Better State and Local Government

Digital services are essential to improving state and local government-constituent service delivery as well as making the jobs of internal personnel easier. Learn how software-based engagement platforms can also help governments transform and connect with citizens and businesses in new ways.

Gov’s Innovation Experience

In October of 2015, the White House unveiled their update to the Strategy for American Innovation – aka the innovation doctrine for government. The Strategy makes the case for the key innovation investments to advance the important emerging technologies it identies. Learn more about recent government innovations by downloading our infographic. Click here or onRead… Read more »

The Journey to Good IT Investments

Picking the right IT investments is important for better constituent engagement and citizen satisfaction – and the government is taking note. For example, the President’s fiscal 2016 budget proposal increases IT spending to over $86 billion. Moreover, the budget requests $105 million to create digital service delivery teams at agencies. If government is going to beRead… Read more »

The Superhero Clerk

A clerk can spend up to 40 hours a week JUST on agenda packets and duties – never mind everything else they have to do! Sound familiar? This is true for almost everyone in government! That’s why government needs to go PAPERLESS. Watch how going paperless with Hyland’s OnBase Agenda and Minutes transforms an overworkedRead… Read more »

14 Ways Going Paperless Transforms Accounts Payable

Accounts payable professionals play an important role in government. But too often, the volume of invoices, manual processing, and duplicate data entry result in missed discounts, late-payments and inaccurate accruals, costing government much-needed staff time and budget. With OnBase document management, or enterprise content management (ECM), government can automate processes throughout accounts payable departments. BelowRead… Read more »

Change Culture, Not Just Technology

You might assume the biggest barrier to effective government digital services is the acquisition and deployment of complex technology. In reality, technology is the easy part. The true barrier to digital innovation is culture. Risk aversion, misperceptions about process, hierarchical management structures, and divergent priorities prevent many projects from being executed in the agile, collaborativeRead… Read more »

10 Benefits of Going Paperless

Thinking about going paperless? Our infographic below highlights 10 benefits of going paperless. It’s no secret that paper-based processes power government services. But going paperless is now more important than ever before. Not only will it make you more efficient and effective, but constituents are demanding it. Explore our infographic below to learn about theRead… Read more »

Efficient Workflows Through Enterprise Content Management

Enterprise Content Management (ECM) technology is transforming how government delivers services. With ECM, government can automate many of the monotonous and tedious document management tasks. This shift allows agencies to focus on verifying certain compliance procedures, improving internal processes, allow for simultaneous review and prioritize work for employees.