Posts Tagged: user

Usability Testing for .Govs: It’s the Law

The movement to assess and improve the usability of federal government websites is small, vocal, and growing. GSA’s First Fridays program makes free usability testing available to federal agencies, and a wide range of agencies have undertaken their own regular assessments of their sites and applications. Slowly but surely, the archaic mindset that a .gov… Read more »

TV Seen as Most Influential-Is the Internet Really That Powerful?

Http://LeonardSipes.Com I was listening to a “Social Media Today” podcast where guest participants addressed the wonders of social media and all things internet. It was a love fest about the power and impact of social and internet use. While I share their enthusiasm about the “potential” of social, we still have a long way to… Read more »

Describe your sex life with a movie title. The multiple uses of social media.

Http://LeonardSipes.Com Question: Is it time to admit that social media has multiple definitions and uses? Assertion: There are two types of organizations using social media; those who simply push information out and those who depend on people interacting to survive. Article: “Describe your sex life with a movie title,” was a recent post on my… Read more »

Johnny Dangerously on Effective Communications

This blog entry was originally published on the Tri Tuns blog. Is the Grapevine Killing Your User Adoption Communications? Ensure Your Communications Are Accurate and Effective In the clip below, Lil is trying to get a critical message to Johnny Dangerously, who is locked up in jail. It is a matter of life or death… Read more »

What Can Warren Buffett Teach Us About User Adoption?

This article was originally published on the Tri Tuns Blog. IN THE NEWS In a recent interview on CNBC Warren Buffett said that he could end the federal deficit in five minutes. “I could end the deficit in five minutes. You just pass a law that says that any time there’s a deficit of more… Read more »

Retain User Adoption consultants beyond the initial contract to sustain ROI.

This article was previously published on Tri Tuns blog. OBSERVATION You are responsible for ensuring end-user adoption of the IT system in your organization. To ensure this occurs, you retained consulting services unique to user adoption, such as Tri Tuns. Now that the contract is near completion, you are worried that you may see a… Read more »

Retain User Adoption consultants beyond the initial contract to sustain ROI.

This article was originally published on Tri Tuns Blog. OBSERVATION You are responsible for ensuring end-user adoption of the IT system in your organization. To ensure this occurs, you retained consulting services unique to user adoption, such as Tri Tuns. Now that the contract is near completion, you are worried that you may see a… Read more »

Don’t sell your employees on the system. Fulfill their needs!

This article was originally published on Tri Tuns Blog. OBSERVATION A common practice – and TRAP – of change management is to attempt to convince (“sell”) end-users that the new IT system is beneficial to them. Change management teams spend several hours trying to “spin” their communications to attain this goal. The fallacy is spending… Read more »