Operational Excellence in Government: Moving From Program Success to System Reliability
Modernization initiatives often suceed yet struggle with enterprise reliability. A reliability focus converts episodic innovation into sustained performance.
Modernization initiatives often suceed yet struggle with enterprise reliability. A reliability focus converts episodic innovation into sustained performance.
Discover essential strategies for government leaders to enhance workforce management, boost productivity, and foster a motivated team ready to tackle public service challenges.
In this blog post, we define the terms and explain the connections of a modern software factory.
Approaching leadership as a practice can help us avoid the leadership gap that occurs when we understand our leadership title to be a license to wield power, rather than the responsibility to offer inspiration.
Before diving into the CIP pool, consider whether doing the process improvement project makes sense in the big-picture direction your agency wants to head
If I described our work in the present and future, wouldn’t that be more compelling, and interesting? Discussing how we work hard to support the continuous improvement culture, capacity, and results for state government? Yes, yes it would.
You can’t have cake projects every day at work. No way would you ever get your ‘real’ job done. So, how can you get that “I’m eating cake!” feeling from your current assignments, until the next big ‘cake project’ comes along?
Here are some quotes from many of America’s great thinkers and doers as inspiration for your Fourth of July holiday.
We don’t talk about improvement methodologies. My team and I listen, learn, and then work to solve the problem.
In the world of government, we have many common threats to face. Though it may be possible to withstand them on our own, we make ourselves much mightier when we band together and tackle them as a team.