Posts Tagged: digital transformation

Travis County Makes Audits Less Taxing

Travis County, Texas, is legally required to audit its property tax refunds, but a heavier workload (and no additional resources) made that increasingly difficult — until the auditor’s office implemented a new automated analytics tool, that is. Processing time has plummeted by 91%, among other dramatic achievements.

5 Pitfalls of Digital Transformation (and how to avoid them)

It feels like everybody’s in the midst of a digital transformation these days. I had the privilege of having a front-row seat to the U.S. Department of Veterans Affairs successful transformation when I was its Chief Technology Officer and have since served as a crisis engineer on many failing digital transformations. Here are five pitfallsRead… Read more »