Posts Tagged: digital transformation

Combined Applications Can Help Bring a Human-Centered Approach to Public Services

Allowing people to apply for multiple programs using one application can provide a much simpler and easier experience of accessing government services.

How Agencies Can Reduce the Digital Transformation Burden on IT Teams

Digital transformation has made IT administration more complicated. But state and local IT leaders can overcome the burdensome complexity by evaluating on-the-ground impacts and monitoring both individual aspects of the transformation and what’s happening enterprisewide.