Posts Tagged: govloop

Want GovLoop to Write About You? Here’s Our 2016 Editorial Calendar

In 2016, we’re looking to expand the reach of folks we interview for our guides. In short: we want to hear from you! If you think you have a great case study or success story from your agency or organization that should be featured in a GovLoop guide, and you’re willing to be interviewed about… Read more »

Meet GovLoop’s Featured Bloggers!

Last month, we put out a call for our seventh round of GovLoop Featured Bloggers – and you responded with amazing enthusiasm. Around 100 people from all walks of government and industry life sent in great ideas for posts, about everything from technology challenges in city government to using Twitter to monitor food safety in your city.Read… Read more »

Government Customer Service Isn’t Customer Experience

If you think government isn’t in the customer experience business, think again. Every American deals with government on a daily basis – whether you know it or not – which is why improving customer service is paramount. But the government still has a long way to go. The Forrester’s Customer Experience Index (CX Index) hasRead… Read more »