Posts Tagged: IT

“Hello, My Name Is…and I Am Afraid of Being Hacked.”

For the first time since I became an internet user (1998), I admit that I am afraid of being hacked, and apparently, I am not alone. According to Reuters, U.S. citizens fear having their credit cards, computers, or smartphones hacked more than any other crimes.[1] Six years ago, I planned our Florida destination wedding entirelyRead… Read more »

“We Have to Shift Towards Resiliency”: Cybersecurity Trends for the Federal Government

2014 may as well have been called the Year of the Hackers. Massive security breaches at both private and public sector organizations — everyone from Target to – the U.S. Postal service — shattered citizens’ expectations about the state of their personal information and data. But the view of cybersecurity may finally be changing forRead… Read more »

5 Public Sector Priorities for the New Year: #1 Strengthen Cybersecurity

Happy New Year everyone…now let’s get down to business. This is the first of a five part series on top priorities for government agencies in calendar year 2015. Please note the issues being addressed in this series are by no means exhaustive. Rather, they reflect a sampling of the many challenges facing government at allRead… Read more »

The Pitfalls of Prototyping

by Andrew Lopresti Failure is not an option. It’s a necessity. If all we ever do is succeed, we have never pushed our own limits. Failure is an important step – and a very liberating one – when interaction designers realize they can miss the mark on something without it being the end of theRead… Read more »

Tempe Transforms IT Customer Service

Located in southeast corner of Phoenix, Arizona, the city of Tempe is home to Arizona State University – and nearly 170,000 residents. To serve these residents, the city provides critical services such as fire, public works and police. And to help departments meet their missions, a centralized IT team supports city services. Looking to improveRead… Read more »