Time for Action: Exploring the Latest Workforce Updates in the President’s Management Agenda
The President’s Management Agenda provides a good roadmap for addressing workforce challenges. But getting there means walking the walk.
Posts Tagged: president’s management agenda
4 Ways to Help Your Agency’s Users
Here are four ways to improve your agency’s user experience (UX) before Joe Biden’s President’s Management Agenda (PMA) comes out.
What’s New in Federal Government CX?
Federal agencies have been measuring customer satisfaction but benchmarking results across agencies has not always been possible.
The State of CX in Government
GovLoop partnered with Genesys to survey 140 government employees who are knowledgeable about CX initiatives at their agencies. Here’s what they said.
The President’s Management Agenda: What You Need to Know
Modernizing outdated technology, improving data accountability and transparency, and creating a 21st century workforce are the key drivers of the president’s newly unveiled management agenda that administration officials outlined Tuesday.