Each state has its own agenda, priorities, initiatives, and challenges, but what all states can agree on is the need for innovation. But it’s not easy as budgets and resources continue to shrink and employees find the need to adapt to new technologies. Even thinking about innovation can be an uphill battle for state andRead… Read more »
Be honest, have you ever looked at your state budget? Probably not. And if you do, the complicated figures and numbers probably intimidated you. But there is hope. One of the co-authors of a recent report for the Volcker Alliance, titled Beyond the Basics: Best Practices in State Budget Transparency, Richard Greene, Special Projects AdvisorRead… Read more »
This interviewee was featured in our recent guide, Understanding State and Local Government. To read the guide, click here. We’ve all heard about the aging workforce. The state of Pennsylvania is no exception to the statistics that tell us that well over a third of their workforce will be eligible to retire over the nextRead… Read more »
Both interviewees were featured in our recent guide, Understanding State and Local Government. To read the guide, click here. It’s often true that throwing money at a problem won’t solve it, but sometimes it does help. At least, when you have a multiyear (expensive) strategy that you need to effectively implement. That was the case for theRead… Read more »
Oftentimes customer service is an afterthought for overworked, under-budgeted and underappreciated states. And citizens are obligated to use government services, so why does the experience matter? Why waste the money? It matters, says Illinois Chief Information Officer Hardik Bhatt because, “governments don’t go out of business, but businesses go out of government.” In 2013, IllinoisRead… Read more »
In the wake of countless breaches, state chief information officers (CIOs) are attempting to hire a more robust cybersecurity staff. But it’s not easy. One of the major stumbling blocks is the lack of talented cyber professionals-this is especially true at the state and local level. Historically, CIOs have typically been viewed as the managersRead… Read more »
Managing the managers? Is that even possible? Government’s task: public management (aka managing the public service realm and all its facets.) This not only entails managing current systems and programs, it can also require new evaluations of management after certain crises arise. State and local governments have a critical role to play when attempting toRead… Read more »