The federal government has long managed technology like construction projects, but that model routinely fails the people it’s meant to serve. Explore why the shift from project management to product management is one of the most important governance reforms in federal IT today, and learn from the writer’s own work helping establish Product Owner roles… Read more »
Since the internet’s arrival, people have been accessing government information far from its original source — from the agency website, for instance, that first published it. The information may still be accurate, but the context that makes it trustworthy is lost.
In this video interview, Laserfiche’s Andy MacIsaac and Alex Wong discuss how agencies can use AI to increase productivity and generate actionable insights.
Agency leaders often assume that subject matter experts can teach the information they know, by virtue of knowing it. But understanding and teaching are two separate competencies. It’s up to leaders to train SMEs so they can train other staff.
Government agencies face many challenges, e.g., take advantage of AI and other new tech, do more despite limited resources, overcome legacy IT, close employee skill gaps and strengthen cyber defenses. Dan Cole and Tai Phan, who lead Oklahoma’s new IT strategy, discuss its key elements — and why it may be a model for other… Read more »
If leaders are what they read, most of us are running on a questionable information diet. The quality of our thinking reflects the quality of what we let in. This article offers a sharper way to choose your inputs.
AI readiness in government requires more than prompt training. It requires human judgment — the ability to verify AI responses and establish and maintain responsible AI practices that are essential for better decision-making.
There is nothing “soft” about the skills needed to lead employees through change, uncertainty and conflict. Today, successful government leaders must be able to guide people, not just projects.
Staying up to date on your professional skill sets is really about making your day-to-day work easier. As technology and expectations change, learning new skills — like AI or data tools — can help you get things done faster and with less stress. Take a look at the available webinars we have on tap forRead… Read more »
To develop as a leader, we sometimes need to unlearn habits that served us well in previous positions, but no longer help us to succeed.
State and local agencies are looking for innovative solutions to address their financial and other challenges. Dave Cole, NJ’s Chief Innovation Officer, discusses how agencies can use AI and other technology to improve operations and deliver services more efficiently.
Technology should support officers, reduce administrative burden and help keep personnel focused on public safety instead of paperwork.
One often-overlooked challenge that complicates workforce management is the issue of employees being overworked and disengaged. But this is a problem agencies can address.
During the January New Supervisors Community of Practice session, guest speaker Dr. Gerome Q. Banks spoke on how to set goals successfully this year.
In the latest Management Minutes With Mika, let’s learn how data and automation can help your team better themselves.
