How to Build Innovation Into Service Delivery
From the lobby to the living room, constituents are changing expectations about how they want to interact with their government.
The 1 Security Question Agencies Must Answer
Zero trust at its best is invisible, meaning it doesn’t create barriers for work but rather enhances the user experience through intentional security practices.
How GIS Exposed Racial and Socioeconomic Disparities in San Diego’s South Bay
Partnerships 4 Success (P4S) is using GIS to map community conditions, analyze geospatial data, inform policy decisions and resource allocation, and disseminate information to address health inequities in San Diego’s South Bay.
What Should a Public Servant Sound Like?
When you engage with constituents or work with colleagues, you want to hear and be heard by them. But in the increasingly hybrid workplace, this can become more of a challenge.
3 Cybersecurity Trends and How Your Agency Should Respond
For 25 years, the Government Accountability Office (GAO) has labeled cybersecurity a high risk. But a lot has changed since it made the list in 1997.
How to Quickly Build Stories for Career Success
Do you know how to create persuasive stories to help you best answer interview questions and showcase your talents?
How Purpose-Built AI Can Help Hiring Decisions
One of the most important decisions agencies make is whom they choose to hire.
Trust Starts With Visibility
So much of our world, our lives, is controlled by software. The delivery of practically all vital public services hinges on trustworthy software.
Digital Solutions at the Street Level: How to Modernize Parking Services
Historically, parking enforcement officers used paper lists and checked license plates manually. Was that a zero or an O? You couldn’t be sure.
How Security Can Actually Provide Employees With Flexibility
At face value, one might not associate words like flexibility and seamless with the term zero-trust architecture. It implies that no one or thing is trusted.