Coping With a Tighter Budget in Nebraska
Nebraska’s CIO talks about how IT modernization is helping his state save money and improve services.
Artificial Intelligence: A New Frontier in Government CX
In this video interview, Luke Norris with Granicus discusses AI’s transformative possibilities and offers specific guidance for the public sector.
The Art of Smarter Delegation
Delegating tasks can feel like more trouble than it’s worth, but it’s an important leadership skill. Here are some tips to make it easier.
5 Questions That Incorporate Racial Equity Into Public Policy – Part I
Public policies should consider racial equity as one of their main principles. These questions will help guide decision-makers in ensuring stakeholders of all races and ethnicity receive the benefits of a policy.
Why Diversity Is Critical to the Success of Any Organization
A commitment to social justice starts with an organization’s internal policies and practices.
From Resilience to Regeneration — A New Standard for Government Excellence
Resilience has been the government standard for decades, but bouncing back is no longer enough. Regeneration offers a new path forward.
How to Remove the Barriers to Safe and Responsible AI Adoption
In this video interview, Styrk AI’s Anhad Singh, joined by researcher and author Dr. Donnie Wendt, discuss key issues that agencies must address to ensure safe and responsible AI.
The Silent Risk in Government AI — Shadow Models Are Already at Work
Shadow AI is already at work. But leaders can turn hidden risk into innovation by launching AI amnesty programs andcentral model registries.
Agentic AI Workforce Readiness: Why Every American Worker Needs to Be Ready Now
Agentic AI has the potential to greatly increase productivity, save taxpayer funds and reshape our economy. But to realize those possibilities, employees must develop agentic AI skills — today.
Tips for Public Engagement: Measure What You’re Doing
Often, people appreciate even minimal improvement. Measurement can give the community ideas about how to make things even better.