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Citizen Engagement, Digital Government, Mobile, State and Local, Tech

What to Prioritize and Invest in During a Budget Shortfall

It is important to focus on cost, efficiency, and performance while prioritizing investments that promote multi-year outcomes.

December 18, 2020
Uyen Nguyen
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Tags: budgets, COVID-19, Granicus, IDC

Career, Learning, Professional Development

Best of USAJobs December 18

Welcome to the latest edition of GovLoop’s exciting federal employment opportunities roundup for the week of December 18, 2020.

December 18, 2020
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Mark Hensch
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Tags: career, jobs, usajobs

Big Data, IT Modernization

Critical Success Factors to Build A Secure, Flexible Data Strategy

A strong data strategy involves decisions with data at the forefront, not lumped in with AI, ML, cloud migration and other technologies.

December 17, 2020
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Stephanie Kanowitz
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Tags: data strategy, Federal Data Strategy

Artificial Intelligence, Big Data

Breaking Down the Barriers of Practical AI Adoption

How can agencies overcome barriers to entry and practically adopt AI for success throughout the organization?

December 17, 2020
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Pearl Kim
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Tags: Red Hat

Cloud, Cybersecurity

Cloud Computing 101: What Is the Cloud?

You likely already use some kind of cloud-based technology in your everyday work.

December 16, 2020
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Pearl Kim
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Tags: Red Hat

Professional Development

What Can You Control About Change?

Check out this expert advice on how to prepare for and adapt to change and be ready for whatever 2021 brings.

December 16, 2020
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Spencer Grady-Pawl
One Comment

Tags: Change Management, NextGen

Cybersecurity, DoD

Beyond Threats: Measuring Your Cybersecurity Effectiveness

Government agencies often focus on the threats that affect their cyber systems — and for good reason. But what evidence do they have to prove the value of their security investments?

December 15, 2020
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Pearl Kim
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Tags: FireEye, Mandiant Security Validation

Cybersecurity

How to Strengthen Cybersecurity Without Buying New Tools

Your mission, should you choose to accept it: to detect and eliminate threats across all your assets.

December 14, 2020
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Karen D. Schwartz
2 Comments

Tags: Thundercat, Trustwave

Citizen Engagement, Communications, State and Local

Getting the (Digital) Word Out to Small Businesses

COVID-19 has proven that something so seemingly benign as paper can undermine well-intentioned government efforts if left unchecked.

December 14, 2020
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Nicole Blake Johnson
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Tags: business relief, CO, COVID-19, Silverthorne, small businesses

Citizen Engagement, Communications

Using Contact Center-as-a-Service Technology for Better CX

CCaaS providers who offer SaaS-based applications can enable customer service organizations to manage multichannel customer interactions.

December 14, 2020
Uyen Nguyen
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Tags: ccaas, contact center as a service, Genesys

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