Case Studies in Embracing Change
Depending on the agency’s size, maturity and mission statement, “modernization” can mean different things and produce diverse initiatives. Here are some examples.
Is the Primary Goal of Modernization to Reduce Costs?
To say that digital modernization is purely a cost-savings initiative is a myth.
Best of USAJobs April 23
Welcome to the latest edition of GovLoop’s exciting federal employment opportunities roundup for the week of April 23, 2021.
A New Option for Overcoming Regulatory Hurdles to the Cloud
AWS is rolling out a global program developed specifically to help organizations with potential pitfalls of regulations in the cloud.
Minimize Phishing: Think Mobile Security
Users can be exposed to phishing threats through all kinds of mobile channels, particularly as the remote workforce increased suddenly in 2020.
Future-Proof Citizen Engagement with Intelligent Help Centers
“Citizen engagement and participation are crucial to community buy-in and incorporating citizen voices into decision-making.”
A Core Discipline to Build Public Trust: Customer Experience
A challenge for agencies in this increasingly digital world is the ability to understand the human experience of accessing services and benefits. “Government cannot treat us like humans if they don’t understand our experiences.”
Facilitative vs. Directive Leadership: What You Need to Know
Facilitative and directive leadership are two common styles in business and government, but what’s really the difference, and which will best serve you in your work?
Connecting Nontechnical Staff to Technology Projects
Here’s a limiting belief: Nontechnical teams in government cannot successfully lead technology projects.
Taking a Page from DoD’s Data Strategy: Data as a Strategic Asset
DoD is committed to managing its data as a critical part of its overall mission. By not treating it as a separate commodity, the department expects to make faster, better-informed decisions.