How to Write a Condolence for a Coworker
Writing a condolence to a colleague who has lost a loved one isn’t easy, but if your message of condolence is sincere, it will provide genuine comfort.
The Curiosity Advantage: 6 Ways to Transform Your Communication
Discover six practical ways to build curiosity and improve your communication. Learn how asking better questions can deepen connection.
Noticing Is the New Knowing
Great leaders don’t just know more—they notice more. This article reframes awareness as a leadership skill for the AI age.
Bridging the IT-OT Cyber Skills Gap: New Reskilling Pathways for Government
There’s a growing cybersecurity skills gap between IT and operational technology (OT). But OT security is critical and needs more attention.
How to Host Accessible In-Person Events – Part #2
Disability relates to all aspects of events. In Part #1, I discussed how to determine that a venue is accessible. But there are other aspects to consider.
Talent Is the New Compliance: Meeting EO Mandates With Workforce Agility
In a new era of Executive Orders and staff reductions, upskilling the existing workforce may be the only way to cope. Online training can help.
A Mandate for Urgent Leadership: Decision-Making at the Speed of Now
With defense acquisition delays mounting, Michael Duffy’s call to “move with urgency” sets a bold new standard. Meet it with leadership.
From Imposter to Empowered: Conquering Self-Doubt
Combat imposter syndrome and cultivate unshakeable confidence in your government career. Learn practical strategies to overcome self-doubt, embrace a growth mindset, and thrive amidst uncertainty.
Make Constituent Services More Accessible
Accessibility ensures that all citizens, regardless of their circumstances, can understand and utilize the support available to them. Prioritizing accessibility also enhances civic involvement and promotes equity. In short, understanding how to improve accessibility helps government agencies to better fulfill their mission of serving the public. During our recent CX Community of Practice, Michelle Pinsky,Read… Read more »
Mentorship in Government: Building Stronger Careers and Agencies
Professional mentorship helps both the mentor and the mentee. Mentorship programs can raise retention rates and improve job satisfaction for both.