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Artificial Intelligence, Learning

4 Ways Agencies Can Use AI to Improve Workforce Training and Identify Skills Gaps

By analyzing individual skill levels and learning behaviors, AI can dynamically tailor educational content, pacing, and support in real time. The result is a deeply personalized learning journey that goes beyond what traditional classrooms or even what one-on-one instruction can offer.

August 7, 2025
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Burnie Legette
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Tags: AI training, training

Leadership, Well-Being

Hidden Truths That Make Leading Feel Like Flow

In a world of constant change, these 7 timeless truths offer a new way to lead—with alignment, not control, and energy that builds momentum.

August 7, 2025
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Deborah Burns
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Tags: Featured Contributor, flow, mindfulness

Human Resources, Leadership, Workplace

MEI — Or Just MEH?

EO 14173 will transform workplace culture. These strategies elevate merit, excellence, and initiative over popularity, mediocrity, and complacency.

August 7, 2025
Adeline Maissonet
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Tags: EO 14173, Featured Contributor, Merit

Artificial Intelligence, Digital Government

Red Tape Rodeo: Can AI Lasso Compliance Without Getting Bucked Off?”

AI might be the fastest horse in the digital transformation race, but it needs guidance to keep from going into the ditch — and taking your agency with it.

August 7, 2025
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Dr. Rhonda Farrell
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Tags: compliance, Featured Contributor, FOIA, NIST

Artificial Intelligence, Learning, Workplace

Practical Advice for Navigating the Age of AI: Finding Your Footing on Terra Incognita

While the AI-driven future if fraught with unknowns, you can still prepare — and you’ll be better off if you do.

August 7, 2025
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Matthew Kilbane
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Tags: Change Management

Communications

Words and Phrases We Hate: A Non-Definitive List

Some words and phrases are so annoying or inaccurate that they hurt your writing rather than help. Here’s my list of pet peeves.

August 7, 2025
Leslie O'Flahavan
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Tags: Featured Contributor, writing

Citizen Engagement

Writing Effective Event Evaluations

Evaluations help you plan and improve future events. Here’s a helpful template for writing your evaluation questionnaire.

August 7, 2025
Miriam Edelman
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Tags: Featured Contributor, meeting evaluations, meeting planning

Artificial Intelligence, Communications, Employee Experience, Learning

Creativity Is the Edge AI Can’t Touch

Creativity is what will keep us original, adaptive, and irreplaceable in a world of streamlined processes and AI. It’s not just creatives who need to be creative. It’s everyone.

August 6, 2025
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Deborah Burns
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Tags: creativity, Featured Contributor

Analytics, Innovation, Project Management, State and Local

Climate’s Middle Managers: The Rise of the Adaptation Officer

Everyone funds the Net Zero narrative, but adaptation officers are quietly sandbagging the future against climate threats. Literally.

August 6, 2025
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Dr. Rhonda Farrell
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Tags: ClimateAdaptation, DisasterPreparedness, govtech, MitigationVsAdaptation, UrbanPlanning

IT Modernization

Legacy Tech Isn’t the Problem. Legacy Thinking Is.

Modernization requires an evolutionary approach to technology, design, and culture. Tech, process, people: that’s how we move the mission forward.

August 6, 2025
Carlo Viray
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Tags: legacy IT systems, strangler pattern

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