Giving and Receiving Feedback with Poise and Grace
Whether you’re in a supervisory position or an entry-level one, understanding how to give and receive feedback is an important part of doing your job well.
Surveying Improved Customer Experiences in Maryland
What tools can agencies use to better user experience and deliver measurable results? Gaye Adams addressed this in an interview with GovLoop.
Best Practices for Improved Federal Security with Automation
Automating manual processes, particularly security patching, in the data center is the key factor that will allow federal agencies to meet compliance standards and keep data secure while freeing up resources for other critical tasks.
DorobekINSIDER: The Biggest Obstacle to Good Government
Federal agencies have gotten very good at making a broken system work — perhaps too good.
What Government Agencies Need to Know About Emoji: Part 3
While emoji have become commonplace, using them to enhance messages has become more nuanced and, sometimes, complicated. Let’s look at some issues that emoji enthusiasts in government should know about.
The Need for Better Software Application Security
Rather than ripping and replacing legacy systems, agencies are increasingly creating software applications to modernize their services.
How the NSA Addresses Cybersecurity Challenges
Cybersecurity has become a risk management contest, and NSA must especially consider it; anything digitally operated is part of the modern battlefield.
FedRAMP Lacks Mission Clarity According to Audit
An audit found that the mission, goals, and objectives related to FedRAMP were unclear, which made it difficult to measure the program’s success.
Changing the Government IT Game With Self-Service Portals
Self-service may not be the norm in government yet, but it is becoming the expectation. With the increasing desire to “do it yourself,” a self-service portal is essential.
OPM Releases Final Rule on CIO Hiring Authority
Hiring and retaining IT talent continues to be a top concern for agencies, especially as they modernize. This situation has led to a final determination from the administration about the hiring authority of CIOs.