To address the affordable housing crisis, the Department of Housing and Urban Development (HUD) is employing new strategies to help both troubled consumers and the HUD staff who assist them.
Now that threats increasingly strike a widening array of systems, government needs to conduct its operations, development and security as an ensemble of efficiency.
Although there are still a fair amount of manual processes, HUD as a whole is starting to implement continuous integration and continuous development, key tenets of DevOps.
Improving the way citizens interact with government is no longer an option — it’s a necessity. What should government consider to improve customer experience (CX)?
On Wednesday, GovLoop hosted its “Food Trucks of Thanks” event, a tradition that offers free lunch to public servants to show appreciation for the work they do.
Changes include standing up an Office of Customer Experience, workforce reskilling, and using cloud and artificial intelligence to better serve the public.
Codified in the Modernizing Government Technology (MGT) Act, the Technology Modernization Fund (TMF) offers agencies parcels of money – that over time have to be repaid – to rebuild their cyber and technology systems.
The MGT Act has revamped national efforts to upgrade IT systems, but there remain fundamental questions about the government’s role in technology.
This govie is ensuring that low-income individuals have equal access to housing.
From forging a unity of effort in homeland security to strategizing today how to field the U.S. Army of tomorrow; to pursuing affordable housing, eliminating fraud, waste, and abuse in healthcare, and securing cyberspace, our most recent issue of The Business of Government magazine delves into a diverse set of topics and public management issuesRead… Read more »