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Career, Citizen Engagement, Emerging Tech

Trust Me, I’m a (Government) Scientist

We need to address the credibility problem for scientists. That means engaging with the public about several key parts of the profession.

March 11, 2019
Erica Bakota
3 Comments

Tags: credibility, credibility crisis, data, Science, Scientist, scientists

Citizen Engagement, Digital Government

Sunshine Week: 3 Ways to Promote Government Transparency

Here are three strategies to boost transparency and enhance the citizen experience.

March 10, 2019
Ryan Park
3 Comments

Tags: "Digital Government", govtech, public information, Sunshine Week, transparency

Citizen Engagement, Digital Government, Leadership

Leaders in Customer Experience Offer Advice to Agencies

Oftentimes, people feel hindered – not helped – by government at all levels, and their discontent with the public sector is the product of unpleasant customer experiences (CX).

March 8, 2019
Isaac Constans
Leave a comment

Tags: ACT-IAC, customer experience, CX, gsa, HHS, IRS, usda, VA, Will Brady

Career, Leadership, Professional Development

Help Your Career by Attending a Conference

Attending a conference could be just the spark that your career needs.

March 8, 2019
Avatar photo
Spencer Grady-Pawl
2 Comments

Tags: career, conference, NextGen

Career, Human Resources, Professional Development

Best of USAJobs March 8

Welcome to the latest edition of GovLoop’s exciting weekly roundup of the federal employment opportunities available on USAJobs.gov!

March 8, 2019
Avatar photo
Mark Hensch
2 Comments

Tags: Careers, jobs, usajobs

Citizen Engagement, Cloud

Meeting CX Expectations with Cloud

How can technology support government efforts to improve CX? For federal agencies, moving to the cloud could have a significant impact on CX.

March 7, 2019
Sherin Shibu
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Tags: cloud, customer experience, CX, Genesys

Artificial Intelligence, Emerging Tech, Tech

Leveraging Robotic Process Automation (RPA) to Making Government Agencies Happier

There has been a lot of buzz recently around the promise of Robotic Process Automation (RPA). If you’re a technology executive and you’re not familiar with it, you should be.

March 6, 2019
Phil Vincenzes
3 Comments

Tags: Robotic Process Automation, RPA

Cloud, DoD

The Challenges to Meeting DoD Requirements

To share intelligence data, protect warfighters and meet critical mission goals, the Department needs multiple IT resources.

March 6, 2019
Hannah Moss
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IT Modernization, Leadership, Learning

Undergoing Strategic Transformation at the State Department

How can governments optimize their digital transformation initiatives? A leader at the State Department answered this question.

March 6, 2019
Sherin Shibu
One Comment

Tags: Change Management, IT Modernization, Ken Rogers, leadership, State Department

IT Modernization

Turning Unwieldy Data Into Strategic Agency Assets

Experts at Veritas and ThunderCat Technology discuss the challenges associated with ever-increasing data and how a data governance strategy can help government agencies.

March 6, 2019
Isaac Constans
One Comment

Tags: data governance, IT Modernization, Jonathan Alboum, ThunderCat Technology

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