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Big Data, Digital Government, Innovation, State and Local

Innovator Profile: Indiana Chief Data Officer Darshan Shah

Indiana Chief Data Officer Darshan Shah leads the state’s Management Performance Hub, an innovative agency using data to improve policy.

December 5, 2018
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Spencer Grady-Pawl
One Comment

Tags: data, innovation, state and local

Communications, Professional Development

Apply to Be a GovLoop Featured Contributor!

If you haven’t made professional plans for 2019 yet, you may be feeling the heat. But GovLoop has an opportunity for you.

December 5, 2018
Catherine Andrews
One Comment

Miscellaneous

The Weirdest Government News Stories of 2018

These gov stories happened at the local, county, state and federal levels and ranged from funny to perplexing, cringe-inducing and downright bizarre.

December 5, 2018
Lauren Girardin
2 Comments

Tags: 2018, end of year, humor

Big Data, Digital Government, State and Local

How the Cloud Powers Consolidation With Data Lakes, Data Hubs

For a growing number of agencies, cloud computing provides the elasticity and scale needed to correctly consolidate data.

December 5, 2018
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Mark Hensch
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Tags: 7 State and Local Tech Trends to Watch, Amazon Web Services, cloud, Data Hub

Digital Government, IT Modernization, State and Local

The Long Road to Modern Payment Processing

State and local governments are trapped in the past by a mix of compliance, monetary and resource constraints when it comes to payment processing.

December 5, 2018
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Mark Hensch
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Tags: Elavon, IT Modernization, Payment processing

Emerging Tech, Human Resources, IT Modernization, Leadership

6 Ways the Government is Trying to Reskill Its Workforce

The government IT workforce is rapidly approaching a retirement tsunami, and a potential crisis in hiring, retainment and recruitment.

December 4, 2018
Catherine Andrews
3 Comments

Tags: omb, recruiting, reskilling, training, workforce

Cloud, Cybersecurity, Digital Government

The Risky Business of Cloud

The agencies that protect the citizen data in their clouds the longest are the ones that best assess the risks facing them daily.

December 4, 2018
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Mark Hensch
One Comment

Tags: cloud, cybersecurity, trainings

Citizen Engagement, Communications

3 Things Agencies Must Do to Improve CX

A ServiceNow survey of customer service leaders across industries found that the most successful service departments adopt three best practices.

December 4, 2018
Hannah Moss
One Comment

Tags: citizen engagement, communications, Customer Service, CX, servicenow

Leadership

5 Things You Need to Know About Federal News From the Past Month

Changes in federal government keep coming fast. That’s why GovLoop gives you monthly recaps of federal news that may affect agency management and employment.

December 3, 2018
Lauren Girardin
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Tags: 5 Things Presidential Transition, agency leadership, executive orders, federal news, federal regulations, government, hr, News, Presidential Appointment, presidential transition, Staffing

Reading List

Book Review: The Fifth Risk by Michael Lewis

The author of Moneyball and The Blind Side takes a look at the Trump transition team – and then at government itself.

December 3, 2018
Mary Beth Barber
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Tags: book review, michael lewis, reading, The Fifth Risk

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