How Is AI Different From Other Forms of Automation?
Artificial intelligence (AI), unlike other forms of automation, can learn and generate ideas that elude humans. But what does AI “learning” actually mean? Here are the basics.
Making Automation Work for Your Agency
This blog details how automation can help agencies successfully enhance their workforce.
Does Technology Improve Work-Life Balance?
Technology can both encourage and discourage work-life balance. Be aware. It is essential to take action. Set the intention to be on top of it.
Building a Pivot-Ready Organization: A Cloud Culture
Every agency employee needs to embrace IT transformation for change to really happen. That’s certainly true when organizations transition to greater use of cloud services.
Multinational Ransom Pledge Highlights Scarce Cybersecurity Force
As cyberwarfare increases and agencies struggle to find essential cybersecurity talent, contractors are an attractive option. However, outsourcing cyber positions has pros and cons.
The Right Partnership Drives Success in Government Operations
Agencies need a true partner, not just a technology vendor, to help them address security needs while incorporating industrial Internet-of-Things devices into their information technology (OT) and operational technology (OT) systems.
Bringing Data and AI to Life
Government’s response to national and local crises depends on its ability to collect, analyze and use actionable data. That requires a 360-degree view of available agency data, the kind of perspective that a cloud-based data management platform can provide.
CX Innovation: Reminder Text Messages Make a Difference
People often learn they’ve lost access to social services benefits when they try to access them and fail. An innovative Louisiana program, called LA’MESSAGE, works to change that by sending text message reminders about deadlines, submission requirements, and other concerns.
What Collaborative Technology for Government Should Look Like
As agencies transition to more hybrid work, they need collaborative technology that allows employees to communicate seamlessly and securely, from anywhere and across various mediums. That includes phone solutions.
Pitch to Win: Making Your Proposals Successful
Innovation starts with ideas, and you’ve got plenty of good ones. But getting them across to decision-makers can seem daunting. It doesn’t need to be. Giving a good pitch involves techniques and skills that you can learn and practice. We asked two innovation experts to share what works. Choose Winning Ideas “You’re not going toRead… Read more »