As budget pressures mount, local governments must invest wisely. Future-proof civic engagement by prioritizing ADA-accessible websites, resident self-service tools, and modern emergency messaging systems. These investments not only improve efficiency and reduce costs — they build trust, transparency, and long-term community resilience.
Ever wondered why your leadership “reflection” doesn’t always match your intentions? This quick read breaks down the blind spots we all have and how to finally see yourself clearly.
When residents ask AI systems questions, the answers are often wrong. That’s because AI systems read webpages differently than humans do.
As governments accelerate digital modernization, many struggle to convert new tools into measurable mission outcomes. This article examines the critical gap between digital readiness and organizational confidence — why technology alone is insufficient — and offers leaders a practical framework for building enterprisewide confidence in an uncertain 2026 landscape.
As uncertainty becomes a permanent condition for government leaders, strategy must evolve from a static plan to a stabilizing system that allows for clear decisions, coordinated action, and sustained trust. Agencies can move from reactive crisis response to confident, continuous execution.
AI systems have become a source of truth for many constituents, but public-sector communication often is poorly designed for AI use and citation. Agencies may need to think about both human and AI audiences.
Traditional hierarchy works a lot like speed bumps. It slows teams down no matter how talented or motivated they are. This article breaks down how flattening structure, shortening approval paths, and giving teams full ownership of outcomes removes friction so they can finally move at the speed leaders expect.
Agencies communicate effectively when they use plain language — simple, clear writing rather than fancy words and over-long sentences. Here are tips on writing so your target audience understands.
A featured contributor offers advice for building and maintaining a happy, rewarding career — and finding personal fulfillment along the way.
Having a mentor certainly can help advance your career, but it isn’t the only way to grow professionally. A featured contributor describes specific, valuable alternatives.