Logo (Re)design: Lessons Learned in the Trenches
Creating an organization’s logo can be a drawn-out, painful process. But it doesn’t have to be. Here are examples of two very different experiences.
Communications
4 Steps to an Effective Communications Strategy
Communicating with citizens or stakeholders is essential for any government program to succeed. But how do you know if you are sending your audience the right message, at the right time, with the right call to action?
What Prevents Unified Communication in Gov?
Today, one of the most important capabilities for a government organization to possess is effective communication – both between employees and with constituents. Now more than ever, that communication is vital. But, it’s also more challenging to achieve.
How to Manage Difficult Workplace Conversations
Conflict is inevitable. The good news is that it doesn’t have to end in disaster.
Keeping Things Straight
Despite the Supreme Court victory for marriage equality, the battle for workplace protections based on gender identity and sexual orientation is far from over.
Align Your Agency with the 5 Golden Rules of Government PR
How can government agencies combat the stigma of fraud, corruption and waste? It all starts with you and these five simples rules.
Will Cities Be Ready for 5G?
Journalist Scott Fulton III describes fifth-generation wireless, or 5G, as “a capital improvement project the size of the entire planet.” He’s not wrong. And it’s coming fast.
The Medium is the Messenger
Local governments’ use of instant messaging is often a one-way communication used to send alerts. While some issues can wait until regular office hours, some need to be addressed promptly or even immediately.
How to Avoid Bias in Your Writing and Communications
Here are a few tips to help ensure your writing doesn’t come across as biased or offensive.
How to Create a Personal Communication Strategy
Here are the most important skills that the best communicators have mastered. And the good news is that they are skills you can learn, too!
