Communications

DorobekINSIDER Live: Tim Fullerton Discusses Citizen Engagement

The goal of social media is to turn customers into a volunteer marketing army. –Jay Baer Just a few years ago social media was seen as an adolescent playground. Selfies, Facebook pokes, and pointless status updates created what seemed to be a cesspool of millennial playtime. Times have changed. If you don’t have an ongoingRead… Read more »

Five Easy Tips for Improving your Internal Organizational Culture

What is your sense of the culture of your organization? Is it mission-focused, optimistic about succeeding and engaged in tackling difficult issues with an anxiousness to solve them? Or has it become a territorial, negative, bureaucratic enterprise where every opportunity is met with “we could never do that” excuses that roll off the tongues ofRead… Read more »

How to Add Usability to Any Project

The secret to usability is not brilliant design. Even the most talented designers have difficulty being creative on demand. Artistic talent helps but it is not a requirement. Anyone can create good, usable products. There are a few techniques to help you create good designs. One secret to good design is using iterative processes. YouRead… Read more »

Celebrate Your Social Media Successes, But Don’t Forget Community Trust is the Key

In June Baltimore Police Department hit a milestone on Twitter, reaching 50,000 followers. In celebration of this, they released the following video, reflecting the department’s achievement and thanking the community for helping them make Baltimore’s streets safer. It is an awesome video and I totally support and respect organisations celebrating like this. It’s important forRead… Read more »

Keeping You Safe – Protecting You Against Bad Prescription Drugs

We depend on the Food and Drug Administration (FDA) to protect our health by providing information and regulation for drugs and medical devices. But sometimes when times get tough, the FDA needs to depend on someone as well. Marcia Crosse, Director at the Government Accountability Office (GAO) for the Health Care team, is that pillar.Read… Read more »