How to Choose the Right Collaboration Platform for Your Agency
Several factors are driving the shift to a dedicated, secure collaboration platform that centralizes multiple communication channels.
Communications
CX Is More Than a Role, It’s a Mindset
More important than customer experience jobs in gov are the individuals who occupy those roles, their self-awareness and leadership support.
3 Ways to Increase Adoption of Your Next Government Strategy
Every few years, after a long and often tedious process, government agencies create new and much-heralded strategic plans — but, too often, new approaches stall because stakeholders don’t buy in. Here are three ways to change that.
How to Convey Your Value at Work, for Real
The workplace can be tough, and it can be hard to prove your value to managers and co-workers, especially as you’re climbing the ranks of government. Need some ideas? Here’s point-by-point guidance from a government expert in the know.
Facilitating Cognitive Diversity
In part two of this series about disciplined decisions, learn about what facilitation is and how it can harness cognitive diversity for innovation.
How to Keep Up With the Rise of Voice, Video and Data
The need for scalability, flexibility, adaptability and resiliency will only increase over time, and moving to an Ethernet-based network supports that.
Over 15 Holiday Gift Ideas Your Remote and In-Person Coworkers Will Love
This gift guide should make your holiday shopping easier. It’s filled with fun and meaningful treats for your colleagues that don’t violate ethics rules.
Securing Hybrid Workforces: How to Do Your Part
Cybersecurity isn’t a monolith. With this in mind, what can employees, supervisors and security professionals do to continuously align with strong security practices?
5 Steps to Optimizing Collaboration in a Hybrid Work Environment
Whether you’re addressing the vagaries of synchronous vs. asynchronous communication or customizing your culture, effective collaboration is crucial.
Collaboration in a Post-Pandemic World
Collaborating in a hybrid work environment, in which employees contend with countless distractions and unreliable connectivity, requires high-quality audio and video.