[Warning: This is a rather personal and pretty self-indulgent post I’m afraid; check back another day for pearls of digital wisdom] I blame Paul Graham. A few years ago, his essays started a lingering train of thought that I didn’t necessarily need a job, I needed an income. Just over a year ago, I putRead… Read more »
I’m a fan of the long tail. You may recall that I’ve already mapped both internal communications and the public sector adage of “fearless advice and loyal implementation” along the long tail distribution; and while those maps have value, they are just a subset of examples of a much larger phenomenon. We are fast becomingRead… Read more »
Have you checked out the new Utah.gov yet? According to the press release, the site gets 1.2 million unique visitors a month and last year “processed more than 25.1 million secure electronic transactions through the official state website, mobile-optimized services, automated phone system, and point-of-purchase systems at retail outlets statewide.” Here’s a quick 2 minuteRead… Read more »
Best Practices for Government Libraries 2011: e-Initiatives and e-Efforts: Expanding Our Horizons is scheduled to be released shortly. I want to share the list of articles that will be included in the 2011 edition in a series of quick posts prior to its availability as a PDF here on the Government Info Pro. The submissionsRead… Read more »
Virtual world developer Designing Digitally, Inc. used the Unity development platform to design a browser based interactive 3D virtual campus tour for prospective cadets to tour the United States Air Force Academy. Franklin, OH April 04, 2011 – Designing Digitally, Inc., a full-service interactive design company and developer of “3D Virtual Campus Tours,” recently completedRead… Read more »
This is the second post in a series exploring what the role of agency social media lead looks like. I’m talking here about someone who’s leading social media for an entire agency, not just a single project. In each post, I lay out a basic set of tasks, and then invite you to discuss someRead… Read more »
One of the things that comes out of the training we do is that evaluating online engagement is hard. What’s more, just finding out whether you are doing the right things is tricky too. Looking at other people’s good practice can help, but unless you have a couple of days spare, finding the time isRead… Read more »
Working for the BC Public Service over the last two and a half years, I’ve seen firsthand how a cultural shift towards the use of social media has improved employee engagement. Social media is a communication channel that allows an employee’s voice be heard across traditional organizational and hierarchical boundaries. When an employee’s voice andRead… Read more »
INPUT Analyst Derek Johnson reports. Earlier this month, New York City rolled out its first digital road map – a strategic plan that aims to “establish [New York City] as the world’s top-ranked Digital City, based on indices of Internet access, Open Government, citizen engagement, and digital industry growth.” As one of the most technologicallyRead… Read more »
It is partly out of self-interest that I write a response to Bill Keller’s NYTimes Op-Ed, “The Twitter Trap“; I am a Social Media Director. But more than that, I think Bill’s a smart guy who deeply misunderstands something, and as a significant part of my professional life was spent as a teacher, I wantRead… Read more »