Here are some of the articles we read this week that caught our attention at the IBM Center for the Business of Government. Feel free to send me anything you think we’ve missed! Gadi Ben-Yehuda AP: Blacks and Women Talk and Text More – What does this mean for government outreach efforts that use digitalRead… Read more »
Today’s radio show provided some good insights on the work going on in Michigan that should benefit the State’s citizens as well as research on social media in general. Give a listen, I hope you find this useful. Listen to internet radio with Social Ecosystem Lab on Blog Talk Radio
Customer Service… Citizen Service… Citizen Centered… It doesn’t matter what you call it – providing a great customer experience is priceless. Web Manager University’s September events focus on the customer – why good customer service is important, meeting the customer where they are, and things every government web manager should know about customer service. CheckRead… Read more »
Hi everyone – I’m excited to be here at GovLoop! A bit about me, I’m a Director of Communications at the Government of Ontario, Canada, working in Cabinet Office. I’m also a late GenX and early Netgen kinda guy! I write to an internal Ontario gov blog and thought I’d share and cross-post some ofRead… Read more »
Article posted on nextgov.com by Brian Kalish regarding OSC’s release of a nine page document addressing employees’ and agencies’ use of social media. Be careful mixing politics and Facebook, counsel office says By Brian Kalish 08/25/2010 Federal employees could become a “friend,” a “fan” or even “like” a Facebook page a political party or candidateRead… Read more »
‘The future is already here – it’s just not very evenly distributed.’ Chris Bennett: QR Codes for Crisis ResponseDavid Eaves: Creating effective open government portalsJohn Hermann: How Blind People See the InternetGautham Nagesh: O’Reilly – Government needs to close the feedback loopAllan Holmes: What’re Cyber Workers’ Salaries (call for survey responses)Richard Gray: Intel Developing ComputersRead… Read more »
KPMG’s Infrastructure Advisory Team has published its “Top 100″ compiling infrastructure projects from around the globe. International channel pros and marketing experts ought to care a lot about the quality of roads, canals, bridges and power transmission systems. It’s inspiration and creativity, on a mammoth scale. Like Hanson Marketing, infrastructure Links Products to Markets Worldwide.Read… Read more »
Here’s the article from Politico which crowns the 73 year old senator: John McCain, Twitter genius By MEREDITH SHINER | John McCain may be in the political battle of his life to save his Senate seat in Arizona — but he’s a Twitter genius, according to a new report released Thursday. In a joint studyRead… Read more »
https://www.govloop.com/profiles/blogs/govloop-training-citizen Still time to sign up!!!! 20 minutes to kick off!!!! Want training? Can’t afford it? GovLoop Training is here – and FREE! Yeah..pretty rad, eh? Been hearing from lots of GovLoopers that they want more specific online training on GovLoop. So you ask, we deliver…with cool training certificates included (***You won’t be disapointed***) ToRead… Read more »
This is a quick run down of how we used Foursquare during a political campaign. One effort to create a Where in the World (ward in our case) is the Candidate effect. Using the app, we “checked in” to various locations among the campaign trail. This was most effective after having built up a substantialRead… Read more »