The Agriculture Department’s process for implementing federally mandated IT reforms in many ways is a model for institutionalizing change at an agency.
Posts Tagged: usda
Everything you eat is regulated by a government agency. The question is, which one?
USDA has a secret superhero identity that many people don’t know about: a powerhouse of research scientists.
Oftentimes, people feel hindered – not helped – by government at all levels, and their discontent with the public sector is the product of unpleasant customer experiences (CX).
GovLoop hosted a panel Wednesday afternoon about the shared burden agencies face in IT modernization and the best steps agencies can take going forward.
The partial government shutdown caused the early disbursement of food stamp payments amid concerns about funding shortages.
Codified in the Modernizing Government Technology (MGT) Act, the Technology Modernization Fund (TMF) offers agencies parcels of money – that over time have to be repaid – to rebuild their cyber and technology systems.
The MGT Act has revamped national efforts to upgrade IT systems, but there remain fundamental questions about the government’s role in technology.
The Partnership for Public Service held its second “Transforming Customer Experience in Government” summit on Thursday to discuss the major strides and challenges that agencies are facing with customer experience (CX).
We recently sat down with Janet Stevens in her D.C. office to talk about current initiatives, IT modernization, adopting emerging tech and more.