Digital Government

Book: Delivering on Digital by William Eggers

DorobekINSIDER Book Club: Eggers’ Delivering on Digital

I love books — I just do. I never get to read as much as I hope, particularly these days, but when one finds a book that causes you to really think… well, that is something that deserves celebration. One of the best ways I’ve found to make books come alive is as part ofRead… Read more »

IT Modernization Fund Seeks Support to Solve Tech Challenges

For many government agencies, managing the costs of supporting legacy technology and introducing new innovation has been challenging. To ease the financial burden of upgrading IT systems, U.S. Chief Information Officer Tony Scott has proposed the creation of a $3.1 billion IT Modernization Fund (ITMF).

This One Trick Will Help You Better Define Your Customer

As government communicators, we’re best serving the public when we’re thinking about our customers as smaller groups — defined, just for example, by geographic location, specific needs or languages spoken — and communicating directly with those groups. Simply put, our services are more impactful when our audiences are understood.

House Hearing Reveals Strengths and Weaknesses of 18F, USDS

A June U.S. Government Accountability Office report on 18F and USDS revealed that the groups are making positive changes in government but must continue working to improve in the future.