Can You Engage in 8 Seconds?
In eight governments are attempting to engage, inform and connect with citizens. So it’s not surprising that figuring out how to utilize those eight seconds is imperative for success.
In eight governments are attempting to engage, inform and connect with citizens. So it’s not surprising that figuring out how to utilize those eight seconds is imperative for success.
Three current and actionable learning trends that digital communicators can take advantage of to get their messages to more citizens.
It will take unprecedented transparency in four interrelated areas together with new processes and executive sponsorship to bring down the “red flag” of digital federal wildfire danger. That will be the focus of my blogs over the next several weeks.
The answer to better customer service in the public sector is a simple one, but not easy: “You have to listen, understand, and make connections.”
Should your government agency or public service organization even speak up about a celebrity death? If you decide to share, how can you do so tastefully?
As citizens demand greater engagement with their government, agencies are working to improve their digital presence to provide a citizen-centric experience. In Tuesday’s webinar, state and local government leaders and industry experts talked about the successful digital strategies employed by Louisville and the state of New York.
Disciplined and replicable models of innovation will help new leaders drive better customer service, increase citizen engagement, deliver efficiencies and improve outcomes.
You may not realize it, but your favorite fiction or shows can also teach us a lot about effective government communications, and more specifically about plain language.
Government can reduce costs, ramp up productivity and meet constituent expectations by leveraging new technology. Start with a focus on solving problems and better serving citizens.
Agency use of social media must follow general standards of care regarding government conduct. Here’s how.