How DHS Digital Service Is Revamping Grants, Immigration Systems
In addition to its work with FEMA, DHS Digital Service has also made significant improvements to USCIS, particularly on the Electronic Immigration System.
Digital Government
5 Steps to Improve Service Delivery
While service outages may seem inevitable, they can be prevented. By leveraging a single platform to map, understand and remediate service issues, agencies can continue to deliver mission-critical priorities, saving time, resources and ensuring utmost trust from the public that government serves.
USDS: Change Agents Through Firefighting
USDS pairs the best and brightest technologists with top federal employees, combining their talents on major challenges facing America.
Using Tech Solutions to Ditch Paperwork, Prioritize People
While governments compete for limited funding and resources, prioritizing customers is more important than ever. Having a strategy that can measure the value to citizens, while calculating business value, is key.
Cary CIO Talks Smart Cities, Cybersecurity, Recruiting
In recent years, Cary, NC has been gearing up to become the world’s next smart city, going as far as turning their Town Hall campus into a smart “mini-city,” complete with smart parking, traffic management, citizen engagement and more. Nicole Raimundo, Cary’s CIO, is at the center of this push.
Navigating Open Season
This year’s Open Season begins Nov. 12 and ends Dec. 10, with the benefits government employees select starting Jan. 6, 2019.
How Federal Cybersecurity Standards Reach State, Local Governments
State and local governments can now accelerate their innovation and learning by aligning their cybersecurity approaches more closely with their federal counterparts.
Overcoming Missed Data Opportunities With Smart Cities
Smart cities are ultimately highly integrated, outcomes-driven operations that want to make the most of their data to improve the citizen experience.
Trust, Communication Vital to Citizen-Centric Approach
Citizen engagement is a large part of how success is defined in government, particularly on the state and local levels.
Hurdling Tech Barriers with State and Local Innovation
State and local government employees across the country have found themselves in the midst of a technological crisis: outdated infrastructures, higher citizen expectations and IT hiring challenges are just a few of the concerns being raised.