Welcome to week number two of… Friday’s Fab Five! Every Friday, we’re summarizing the best of the week and highlighting five members or moments that were especially awesome. 5. The Most Commented Blog of the Week was posted by Daniel Honker, who asked “What do the mid-term elections mean for public servants?” In fact, HonkerRead… Read more »
Guy Kawasaki has a post reviewing Gerry McGovern’s The Stranger’s Long Neck: How to Deliver What Your Customers Really Want Online. Three useful ideas from Guy’s post: There is always a key task users come to the site to do. That is especially good for me this week, as last weekend I realized most visitorsRead… Read more »
The Obama Administration is committed to using technology to better engage citizens in their government. Ironically, legislation crafted in the 1950s to open citizen access to government documents may be a barrier to today’s Open Government initiatives. The Federal Records Act of 1950 creates a framework to manage agency records. It puts the National ArchivesRead… Read more »
We hosted a successful webinar yesterday, How to Manage Citizen Feedback and Reduce Overhead. Nearly 60 governments attended to hear Citywide Records Manager, Wendy Klock-Johnson from the City of Sacramento, discuss how the city successfully streamlined citizen participation with a new tool called eComment and why social media didn’t work! Wendy posted a blog articleRead… Read more »
These past two weeks have been a whirlwind of travel and conferences. I’ve enjoyed several typical byproducts of those types of events (networking, learning, etc…) but also a few things that are much rarer: inspiration and re-energized passion. This is largely thanks to my most recent stop: NASA’s Education Innovation Summit, held in Orlando, FLRead… Read more »
From The Acquisition Corner According to recent reporting by Federal Times on the state of federal information technology (IT) acquisition and program management, the Government is ill prepared to purchase and manage large scale IT programs due to poorly trained staff, and poor collaboration with industry. Certainly contributing factors, but the issues are much moreRead… Read more »
I recorded two videos telling you about our upcoming training courses. If you are interested in top-notch capture and proposal training delivered in person by yours truly, check them out: Capture Management: There is a little over a week left (and only five spaces) for our brand new 2-day seminar, Capture Management: How to PrepareRead… Read more »
www.fedinsider.com Haley Van Dyck cheerfully describes her agency’s web site, FCC.gov, as one of the worst in government. She points out that the home page contains no less than 250 links, which within two clicks sends users to more than 40,000 links. In fact, the FCC site really is a confusing, visually dismal affair thatRead… Read more »
Dov Gorman, of the Capital Technology Management Hub, has asked for an ongoing series of ten minute “Rainmaker” presentations before the monthly CTMH meetings. We enjoy the CTMH meetings, as presenters and participants, and this is part of their continuing effort to increase the value of their meetings. CTMH was started by graduates of theRead… Read more »
How many of us have thought (or said) those words? Whether we like it or not, social media has changed the way we communicate and interact with other people. For some that change has been exciting for others it has been exhausting, but for anyone engaged in social media, they have already accomplished one thingRead… Read more »