Working for housing and community development agencies gave me many glimpses of health and human service agencies, both governmental and non-profits. As a result, I know many case managers, folks who’ve dedicated their professional lives to helping others through programs like homeless prevention, nutrition, vocational rehabilitation and foster care. What’s so hard about dedicating yourRead… Read more »
Ever tried to visit a government office to request a service? Have you experienced long waiting queues, missing documents, and maybe unavailability of a supervisor, whose approval is badly needed? This is a thing of the past, if you live in Dubai and wish to request Business Registration and Licensing Services, logon to Dubai DepartmentRead… Read more »
Each year the Graduate School presents the W. Edwards Deming Award to a federal government organization or a civilian or uniformed branch of the military in recognition of an impressive workforce development and training initiative that has measurably improved the organization’s performance. Considered the father of Total Quality Management (TQM), Dr. Deming created a bodyRead… Read more »
Gadi Ben-Yehuda It Came from 2005: (Government Social Media activities, that is!) Here’s an interesting timeline of government social media activities. The Administration believes the problem of online trust has no government solution, reports Fierce Government IT. The CDC has published a social media toolkit. OSTP has created a committee on Internet and privacy policy.Read… Read more »
Andrea Di Maio recently wrote a post titled Gartner Symposium Does Not Paint a Pretty Picture for Government 2.0 that summarized his take aways from the Gartner Symposium. You should read it then return, I’ll be waiting…. The heart of my response to Andrea is that we continue to think of Government 2.0 as beingRead… Read more »
I survived October. Mostly. And there are a few days left, but the hardest parts are over. As predicted, I got a nasty cold just in time for midterms, the wedding and PMF. I had a close call with my laptop being inches from getting fire/smoke/water damage when we had a small fire at school.Read… Read more »
Research Citizens give government low transparency rating (10/20/2010) – New study finds proven relationship between transparency, satisfaction and trust. Research shows that higher transparency leads to higher citizen satisfaction with government, which in turn leads to higher trust. http://www.federalnewsradio.com/docs/ForeSeeResults_EGovTransparencyIndex_2010.pdf Best practices in mobile web apps (10/21/2010) – World Wide Web Consortium proposes guidelines for developingRead… Read more »
I go to meetings because that’s often where people go to learn something new. When I connect, I want to make an impression. Neither one of us has time for an extended discussion as the value is in meeting the people in the room, and following the discussion. Rather than trying to make sales, IRead… Read more »
I just got back from the ACT-IAC Executive Leadership Conference in Williamsburg, Va. last night. Those of you who attended will likely agree that it was a whirlwind, thirty-some hours of great information and discussion. While at the conference, Editor Dave Perera and I had the opportunity to cover sessions and sit down with governmentRead… Read more »
Would you rather listen to this article? Here it is Proposal Lessons from an Aerial Forest Adventure Park, read by Olessia. A week ago I invited a very fit and adventurous girlfriend of mine (whom my husband says reminds him of Angelina Jolie) to join me in climbing in the largest aerial forest adventure parkRead… Read more »