Getting Beyond Active Listening
Active listening is often described as suspending your thoughts and judgment or keeping an open mind about what the other person is saying. Here’s how.
Professional Development
3 Tips for Effective Public Speaking
The ability to enchant an audience isn’t inherited, but there is hope for the reluctant raconteur. Here are three easy steps for effective public speaking.
Are You a Kiss Up, Kick Down Manager?
The kiss up, kick down manager is a person who lays on the flattery to endear themselves to their superiors, yet readily intimidates and undermines their subordinates.
6 Reasons You’re Getting the Side-Eye at Work
The side-eye is a multitasker; it expresses annoyance to suspicion. Sometimes if you’re the on-looker, it can be side-splitting funny. Just not at work.
Networking Strategies for People Who Dislike Networking
Networking. It’s often seen as awkward. But it doesn’t have to be. Here, we share tips on how to effectively manage your conversation.
3 Essentials of Brevity– Because Your Audience Stopped Listening
Learning the brevity essentials will not only increase your chances of being heard and understood but will also increase your chance of success in the workplace.
Create a Culture of Continuous Learning on a Dime
Continuous learning opportunities don’t have to be expensive to be effective. Start with these ideas to kick start continuous learning in your agency.
In Something We Trust: Overcoming Challenges to Deliver Better Government Services
This column is called “In Something We Trust.” It is for and about govies who wake up, gulp coffee and show up for another day.
Why We Should Stop ‘Recognizing’ Employees and Start Appreciating Them
In many cases, recognition programs actually are backfiring and creating negative reactions among team members. In fact, the three most common reactions I receive from employees when they talk about “employee recognition” are apathy, sarcasm, and cynicism.
3 Easy Ways to Improve Office Productivity
These are three easy tips to boost office productivity when focusing on the details means you lose sight of the bigger picture.