Active listening is often described as suspending your thoughts and judgment or keeping an open mind about what the other person is saying. Here’s how.
The ability to enchant an audience isn’t inherited, but there is hope for the reluctant raconteur. Here are three easy steps for effective public speaking.
The kiss up, kick down manager is a person who lays on the flattery to endear themselves to their superiors, yet readily intimidates and undermines their subordinates.
The side-eye is a multitasker; it expresses annoyance to suspicion. Sometimes if you’re the on-looker, it can be side-splitting funny. Just not at work.
Networking. It’s often seen as awkward. But it doesn’t have to be. Here, we share tips on how to effectively manage your conversation.
Learning the brevity essentials will not only increase your chances of being heard and understood but will also increase your chance of success in the workplace.
Continuous learning opportunities don’t have to be expensive to be effective. Start with these ideas to kick start continuous learning in your agency.
This column is called “In Something We Trust.” It is for and about govies who wake up, gulp coffee and show up for another day.
In many cases, recognition programs actually are backfiring and creating negative reactions among team members. In fact, the three most common reactions I receive from employees when they talk about “employee recognition” are apathy, sarcasm, and cynicism.
These are three easy tips to boost office productivity when focusing on the details means you lose sight of the bigger picture.