The Solution for Better Compliance & Transparency
The public sector must rise to the challenge of providing public records in an efficient, transparent, effective and easy-to-access way
The public sector must rise to the challenge of providing public records in an efficient, transparent, effective and easy-to-access way
The IT COST Commission report outlines recommendations that could save at least $5.8 billion in taxpayer dollars across Federal Agencies. Those billions could be applied to innovation and a more technologically savvy public sector.
To fully understand and embrace the end-user’s perspective, agency leaders should apply agile methodologies and analytics to create an echo chamber of success stories and lessons learned transcending the borders of each agency.
Ohio COO explains how Ohio is consolidating IT infrastructure to provide better services to citizens.
As the need for security and privacy grows so too will the need for cybersecurity education to help us balance the ability to enjoy its benefits with remaining safe and secure.
In surveying 116 public sector IT professionals, we found that agencies are actively moving much of their infrastructure to the cloud, while still keeping a significant number of applications in-house.
Get the inside scoop on GSA’s approach to innovating federal procurement.
Information governance incorporates the policies, controls and information lifecycle management processes that agencies need to control cost and risk.
Perhaps its time to consider a new approach that puts people at the center, or human-centered design (HCD).
Citizens have come to expect quality customer service from private companies, as well as government agencies. To help agencies better serve citizens, we’ve outlined some common pain points that must be addressed.