How Human Centered Design Can Help Your Agency

Perhaps its time to consider a new approach that puts people at the center, or human-centered design (HCD).

Pain Points to Improving Citizen Services

Citizens have come to expect quality customer service from private companies, as well as government agencies. To help agencies better serve citizens, we’ve outlined some common pain points that must be addressed.

5 Trends in Government Technology We’ll See in 2017

GovLoop’s predictions for the five government technology trends we’ll see in 2017.

The Adoption of Converged Infrastructure

To keep IT resources under control, more and more of government is turning away from a hodgepodge of enterprise expansion to the more manageable strategy of converged infrastructure, or CI.

Recent Network Services Updates Benefit Agencies, Suppliers

In July, GSA unified 11 Regional Network Service programs and one program office into a single national Network Services program.

Updates on Enterprise Infrastructure Solutions (EIS)

Our road to EIS has been a collaborative, open, and transparent journey, and we’re almost there. We want to be sure you’re aware of the next steps and when you can expect each one.

How to Leverage IoT in Your Agency

Many agencies are not sure how to approach integrating IoT technology into their overall mission. Fortunately, doing so is relatively easy. Check out what these IoT experts have to say about developing an IoT action plan and how all levels of the public sector can foster innovation through IoT technology.

Monitoring Linux on Its 25th Anniversary

The difference today, of course, is that Linux and open source software in general have evolved from a “hobby” to preferred solutions for many organizations, including government agencies.