A couple of days ago, Lucy Kellaway of the Financial Times wrote an article about how trendy it’s become to hate BP and CEO Tony Hayward. She was on NPR’s Morning Edition yesterday to talk about the article. The parallel she brought up, and that many others have brought up in covering BP, is toRead… Read more »
“I don’t like Twitter” (Blogger, WordPress, LinkedIn, Facebook, email) “Have you ever used it?” “No.” Starting any new technology can be threatening, especially if you talk yourself into feeling threatened. Starting to compete in government markets, or using open source software can make me feel the subject is so vast it’s like trying to watchRead… Read more »
Our Human Resources Department staff have initiated a Workplace Wellness program for County employees. Their first step was to survey employees to identify risk status, demographics, workplace culture, and how staff would best like to receive information about the various programs and challenges the Wellness Committee would deliver. Now that they have decided on theRead… Read more »
In my previous blog post, Hybrid 2.0 – How to leverage social media for emergency management and response, I discussed two existing models for the use of social media in open government: 1. For use in public communication and collaboration: communication among citizens and with the public, leveraged by government agencies and non-profit organizations likeRead… Read more »
Today someone called the Community Manager (that’s me) to request that a comment posted by their employee be removed from the intranet site that all 30,000 employees have access to. The comment is in response to a corporately-supported article about supervisors, which invited people to share their thoughts online. The comment that incited the phoneRead… Read more »
Need something interesting to read? The United States Department of State publicly released its Social Media Usage policy today and it is worth taking time to check out as it will provide insights for other organizations looking to understand what needs to be in their policies. While there are dozens of great details in theRead… Read more »
Transparency sounds like a great goal, a key attribute that people point to when they discuss the benefits of social media and nearly every social+ framework. Why wouldn’t transparency make sense, the concept makes us think of pulling aside the curtain (picture the Wizard of Oz), eliminating hidden deals, hidden agendas, working purely for theRead… Read more »
This is my first blog post within GovLoop. I am happy to be here. A little gov/tech background: I am a writer/editor/project manager/interactive designer who is currently working as a contractor on a federal website. I call myself a content wrangler; I’ve done everything from write copy for tiny display cards in a Kentucky arboretumRead… Read more »
The idea that change can be initiated at every level of an organization is the cornerstone of our corporate and government philosophy. We agree and herald the idea that in our organization, noone’s voice is too small, no title is too low, no person is too insignificant, and that change and transformation can start anywhereRead… Read more »
1. Online Dialogue Brainstorming Guide (06/30/2010) – How to-guide for conducting online dialogs, from the National Academy of Public Administration. Includes lessons learned from a dozen successful dialogues and list of questions to ask before you start. http://www.slideshare.net/collaborationproject/online-dialogue-brainstorm-guide 2. Best Practices and Innovations in Public Service Excellence (06/19/2010) – Case studies of 85 public serviceRead… Read more »