Change Can Be a Good Thing
Given an increasingly dynamic modern workplace culture, how are organizations working to meet the need for ongoing workplace training to remain flexible?
Workplace
Why Workflow Modernization Makes Such a Difference
In this video interview, Matthew Graviss of Atlassian discusses the tangible benefits that automated workflow solutions offer, particularly to non-IT teams.
Career GPS: How to Navigate Change Without Losing Your Mind (or Your Momentum)
Change is inevitable, but career derailment isn’t. This article gives government executives a toolkit for navigating transitions — whether it’s a leadership shakeup, policy shift, or that mysterious reorg nobody fully explained. Learn how to turn disruption into your next big opportunity.
Overcoming Talent Retention Challenges in Today’s Workforce
This year, it’s particularly important for people-leaders in government to know what employees value. Learn how to understand and invest in what workers are looking for.
Listening: The Underrated Skill That Transforms Government Work
Government employees need the ability to clearly communicate, and active listening is the foundation of that.
Evaluating Your Leadership Style: Is It Serving You and Your Team?
As a leader, regularly evaluating your leadership style is essential to ensure that it aligns with your values, meets the needs of your team, and drives progress.
The Power of Communication
Communication is considered a vital “soft skill” in the workplace — one of the most challenging skills to wield effectively. Why is it so important? And how can it improve an agency’s internal customer service?
Lessons Learned in Team Cohesion: The “Severance” TV Show
Team cohesion helps build a collaborative, effective, goals-driven workforce. Here are four team-cohesion concepts practiced by “Severance” TV show characters.
The Goal isn’t Culture Change!
Sometimes, organizational culture can be like a cow path — worn into a groove whether it’s the best way to get where you’re going or not.
Make Your Org More CX-Savvy
While customer experience (CX) is critical to the success of your mission, agencies often encounter issues when CX is not integrated throughout the entire organization. Without a high-level, holistic approach, your agency may struggle to deliver a consistent level of service to its constituents. Here are a few key takeaways on why it’s mission-critical toRead… Read more »