Today I’m featuring a guest post from Pia Waugh, former IT Advisor to Senator Lundy, convenor of the recent Canberra GovCamp and GovHack and one of the luminaries of the Australian Gov 2.0 scene. As she plans to continue to update this post, for the latest version visit her blog at http://pipka.org/public-engagement-more-customer-service-than-comms/ Public engagement: moreRead… Read more »
I recently came across this interesting anti-smoking advertisement from the Thai Health Promotion Foundation. What I love about it is that it clearly demonstrates that “outreach”/ “public education” / “communication” alone is often not enough to change behaviour. What if the target audience already knows how bad smoking is? Specifically how bad it is forRead… Read more »
Here is today’s federal cybersecurity and information technology news: Kim Dotcom and his Megaupload associates offered the Federal Bureau of Investigation to fly to the United States without an extradition hearing in New Zealand in return for a fair trial garuntee and funds for lawyers and living expenses unfrozen. More here. The Government Accountability OfficeRead… Read more »
It’s the 10-year anniversary of ClearanceJobs.com, and we’re celebrating big – with a $10,000 prize giveaway and lots of special career advice for cleared job seekers. A part of that celebration included reaching out to the 1st job seeker to register at ClearanceJobs, and I have to say, we couldn’t have had a better firstRead… Read more »
photos and text by Joe Flood I thought govvies in DC and those visiting might enjoy this DIY photo walk that I’ve done a few times. And it ends with a visit to a great beer joint. This Dupont Circle to Georgetown photo walk is ideal for a late Sunday afternoon. Along the way, you’llRead… Read more »
A static Facebook page is the equivalent of a blank slate; dull, but still full of promise. Custom app development has allowed companies to inject excitement into their Facebook pages. However, apps require technical savvy and a considerable amount of time in the development stage. Apps also require excellent virtual real estate. Even the mostRead… Read more »
In an election year, it’s hard for every detail of our lives to not be seized on by political campaigns and skewed in a way that forces us to think Dem or GOP. How much insurance does your employer provide? How much student debt is weighing you down? What’s your favorite episode of “Mad Men”?Read… Read more »
For those currently working or aspiring to work in government in the area of public health, you know it is important to stay educated on the latest public health challenges. The good news is that with the spread of online education, staying up to date is easier than ever before. For the sake of educatingRead… Read more »
Monica Mayk Parham, Marketing Director, Market Connections, Inc. I’ve been attending the International Open Government Data Conference, sponsored by Data.gov at the World Bank this week. We’ve seen quite a few advanced uses of open data in both domestic and international contexts. Kenya shared their open data initiative, which has steadily gained interest since itsRead… Read more »
This was originally written as a response to a discussion started by Amy DeWolf in the Citizen Engagement group, and I realized I had not yet posted this information as an independent post. Thanks for bringing this up, Amy, and here’s the information to share. Customer service isn’t only about being friendly. If you areRead… Read more »