Top Webinar Tips – How to Manage Citizen Feedback and Reduce Overhead

We hosted a successful webinar yesterday, How to Manage Citizen Feedback and Reduce Overhead. Nearly 60 governments attended to hear Citywide Records Manager, Wendy Klock-Johnson from the City of Sacramento, discuss how the city successfully streamlined citizen participation with a new tool called eComment and why social media didn’t work! Wendy posted a blog articleRead… Read more »

Bureaucrats Need Not Apply?!?

I recently ran across a post card advertisement for GovLoop that reads “Calling all Gov’t Rockstars; Bureaucrats need not apply.” Are we not bureaucrats? Why has bureaucrat become a dirty word? Max Weber defined a bureaucrat as the following: He/she is personally free and appointed to his/her position on the basis of conduct He/she exercisesRead… Read more »

Rich Market Opportunities: Startups and Open Government

Image by ahockley via Flickr Last night I did the keynote/opener for a startup event in Boston and spoke about, based upon my own experiences, startup best practices and the large number of opportunities for startups and other companies to get involved with the fast growing open government marketplace. While you can scan through theRead… Read more »

Focusing on WHY to Drive Adoption: iPad is Current, Learning and Productive. What is Government?

These past two weeks have been a whirlwind of travel and conferences. I’ve enjoyed several typical byproducts of those types of events (networking, learning, etc…) but also a few things that are much rarer: inspiration and re-energized passion. This is largely thanks to my most recent stop: NASA’s Education Innovation Summit, held in Orlando, FLRead… Read more »

I Went from Beauty Queen to Govie Geek: And I’m Proud Of It!

GOVIE GEEK (2010) BEAUTY QUEEN (2008) Thats right! I spent my younger years (really not all that long ago) competing for various beauty queen titles, including everything from Miss America to Miss Hawaiian Tropic. But behind all of the glitz, glitter, and butt glue(yes thats right we glue our swimsuits to our bottoms)…all I wantedRead… Read more »

Fixing IT Acquisition is About Execution, not Just Personnel

From The Acquisition Corner According to recent reporting by Federal Times on the state of federal information technology (IT) acquisition and program management, the Government is ill prepared to purchase and manage large scale IT programs due to poorly trained staff, and poor collaboration with industry. Certainly contributing factors, but the issues are much moreRead… Read more »

How to Grow Your Business 9x Faster

As a psychology professor turned entrepreneur, Lee Frederiksen has a passion for learning and providing high quality professional services. In his new book Spiraling Up, Lee has managed to combine both of his passions into a thought provoking yet actionable package. Even though the book targets all professional services firms, it contains a lot ofRead… Read more »