Return on Relationships

This article was originally published on the Tri Tuns Blog. OBSERVATIONIt is a common trap on many IT projects that team members are so focused on ensuring project “success” (typically defined as on-time and on-budget delivery) that team members forget the critical importance of developing and maintaining effective relationships. Ironically, forgoing the relationship building elementsRead… Read more »

Australia’s broadband dilemma

Workers in Australia’s ICT industry have never had it so good – not only has broadband taken its place as a ‘water cooler’ topic, it has brought with it unprecedented levels of investment. But not everyone’s happy. I sat at a roundtable held at the Australian High Commission in Singapore yesterday with a trade delegationRead… Read more »

Hermeneutics and Diversity

As discussed previously on this blog, hermeneutics is the study of the interpretation of of events. So, in studying the usefulness of hermeneutics in public administration, we must consider how different groups interpret events differently. Here’s an example: Last year, one city determined that its volunteer boards and commissions were composed of only 15% minorities,Read… Read more »

Boondoggle

This weekend we went to a function at a resort. In our room was a next-generation, multi-blade razor. The package was a nifty travel case, there were several coupons for more blades and special smell’um. This was the marketing that made Gillette King! I was enjoying the care some marketer had taken to get meRead… Read more »

Build Once, Use Many: Making Collaboration More Efficient

Social media tools are weaving their way into agencies’ Gov 2.0 and Open Government planning. There are many to choose from that handle all types of activities. But we know that policy compliance of these tools is of concern. That is where APPS.gov NOW comes in. APPS.gov NOW is a platform that our Center CitizenRead… Read more »

The Federal Coach: Improving the Hiring Process for Federal Workers With Disabilities

An estimated 54 million Americans are living with a disability. October is National Disability Employment Awareness Month, and this year also marks the 20th anniversary of the Americans with Disabilities Act–the landmark legislation that prohibits discrimination based on disability. Although much progress has been made, individuals with disabilities are still underrepresented in the federal workplace–representingRead… Read more »